Delivery, exchanges and returns

Delivery, exchanges and returns

PENINSULA (SPAIN, PORTUGAL AND ANDORRA)

The delivery of every confirmed and paid order will be sent within the same day, except for orders made on Saturday or Sunday, which will be sent on Monday. The order will be delivered to its destination the next 24/48 HOURS if doesn´t exist any exceptional circumstance.

- Delivery: FREE of charge for orders of more than 50€, the rest will be 2.95€ each.

- Exchange: Spain, except islands, Ceuta and Melilla, will be FREE. From the second change onwards the cost of the transport (2.50€) will be borne by the customer. For the rest of the countries, the cost will be paid by the customer.

- Return: Spain, except islands, Ceuta and Melilla, will be 2.50€. For the rest of the countries the cost will be paid by the customer. The expenses derived from the shipment (when the order made has been less than 50€, as well as the cash on delivery, or Paypal) will be borne by the customer.

CANARY ISLANDS

All orders confirmed and paid will be shipped that same day, provided they are made before 4.30 pm, except for orders placed on Saturday or Sunday, being sent on Monday. With the exception of the maritime modality, that will be sent every Thursday.

Shipping Cost Closed. Peninsular VAT is excluded. Includes customs costs, DUA (the IGIC ,6%, will be paid by the customer when he arrives at his destination). Two shipping methods available:

- Maritime shipping in 1 week: will cost 12 euros. Orders will be shipped only on Thursdays.

- Air Shipping in 72 hours: It will cost 15 euros.

* Keep in mind in both types of shipments, the time of receipt indicated above (72h or 1 week) will start counting from when the order reaches the company's platform of the transport. The estimated time is usually delayed another 48/72 hours.

- Change: The costs of the shipment will be borne by the customer.

- Return: The costs of the shipment will be borne by the customer

BALEARIC ISLANDS, CEUTA AND MELILLA

The delivery of every confirmed and paid order with a minimum cost of 95 euros will be free of charge and it will be sent within the same day except for orders made on Saturday or Sunday which will be sent on Monday. The order will be delivered to its destination within 3-5 WORKING DAYS.

- Delivery Baleares: 2.00 euros. Orders over 120 euros will be FREE.

- Delivery Canary: 6.20 euros. Orders over 150 euros will be FREE.

- Delivery  Ceuta and Melilla: 12 euros. Orders over 150 euros will be FREE.

- Exchange: Delivery costs will be paid by the customer.

- Return: Delivery costs will be paid by the customer.

 

INTERNATIONAL DELIVERIES

EUROPE

The delivery of every confirmed and paid order with a minimum cost of 150 euros  will be free of charge and it will be sent within the same day except for orders made on Saturday or Sunday which will be sent on Monday. The order will be delivered to its destination within 5-10 WORKING DAYS.

- Delivery:

-       Europe Zone 0 (Germany; 5.00 euros)  (France ; 4,50 euros).

-       Europe Zone 1 (Belgium, Germany, France, United Kingdom, Italy, Luxemburg and Netherlands); 7,50 euros.

-       Europe Zone 2 ( Austria, Denmark, Slovenia, Finland, Greece, Hungary, Ireland, Liechtenstein, Norway, Poland, Czech Republic, Slovak Republic, Sweden, Switzerland); 19,50 euros.

-       Europe Zone 3 (Albany, Azerbaijan,  Belarus, Bosnia, Bulgaria, Cyprus, Croatia, Estonia, Georgia, Lithuania, Macedonia, Malta, Morocco, Moldavia, Romania, Russia, Serbia, Turkey, Ukraine and Monaco); 25 euros.

- ExchangeDelivery costs will be paid by the customer.

- Return: Delivery costs will be paid by the customer.

CANADA AND U.S.A.

Any confirmed and paid order will be sent that same day, if it is made before 4.30 pm, except for orders made on Saturday or Sunday, which will be sent on Monday. The order will take between 5 and 10 WORKING DAYS to arrive at its destination.

- Shipping Cost: The shipping costs depend on the kg in the order. You can consult the following table:

     From 0 to 3 kg, the shipping price is € 60

     From 3.1 to 4 kg, the shipping price is € 65

     From 4.1 to 5 kg, the shipping price is € 70

     From 5.1 to 6 kg, the shipping price is € 75

     From 6.1 to 7 kg, the shipping price is € 75

     From 7.1 to 10 kg, the shipping price is € 80

     From 10.1 to 20 kg, the shipping price is € 120

     From 20.1 to 30 kg, the shipping price is € 150

     From 31 kg, shipping costs will be negotiated with the company


- Changes: The shipping costs will be borne by the customer.

- Refund: The shipping costs will be borne by the customer.

REST OF THE WORLD 

Any confirmed and paid order will be sent that same day, if it is done before 4.30 pm, except for orders made on Saturday or Sunday that will be sent on Monday. The order will take between 5 and 10 WORKING DAYS to arrive at its destination. (Except for Mexico, Hong Kong, Singapore, Thailand and Russia)


- Shipping cost Mexico: Will cost 35 euros. Orders over 300 euros: shipping costs will be negotiated with the company.

- Cost of Shipping Singapore: Will cost 50 euros. Orders over 300 euros will be negotiated with the company.

- Shipping cost Israel: 67.28€ per 2kg. For other shipments, ask for more info to the company.

- Shipping cost Hong Kong, Shanghai and Thailand:

                From 0 to 3 kg, the shipping price is € 60

                From 3.1 to 4 kg, the shipping price is € 70

                From 4.1 to 5 kg, the shipping price is € 75

                From 5.1 to 6 kg, the shipping price is € 80

                From 6.1 to 8 kg, the shipping price is € 85

                From 8.1 to 10 kg, the shipping price is € 100

                From 10.1 to 12 kg, the shipping price is € 110

                From 12.1 to 30 kg, the shipping price is € 130

                From 31 kg, the shipping price will be negotiated with the company.


- Shipping cost Russia: It will cost 50 euros. Orders over 300 euros: shipping costs will be negotiated with the company.

- Shipping cost Rest of the world: It will cost 60 euros. Orders over 400 euros: shipping costs will be negotiated with the company.


- Change: The shipping costs will be borne by the customer.

- Refund: The shipping costs will be borne by the customer.

Note: Brutalzapas can not be held responsible for any tax or duty that may be charged in the country / city / state of destination of the shipment.